PeopleUnplugged
A monthly trek through the world of Learning and Development. Helping you not to forget...
PeopleUnplugged
"5 Conversations" - with Andy Dent
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PeopleUnboxed
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Season 1
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Episode 6
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Westy is joined by Andy Dent, Oxford Group’s Head of New Business and Marketing. Andy introduces us to 5 Conversations - Oxford Group's approach to having better discussions with your teams, colleagues and stakeholders.
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Andy Dent Intro
What is 5 Conversations?
The approach
The authors
Target audience
A global programme
Psychological Safety
Exploring the Conversations
1. Establishing a trusting relationship
2. Agreeing mutual expectations
3. Showing genuine appreciation
4. Challenging unhelpful behaviour
5. Building for the future
Mutually beneficial
Which is best?
The process
Is it all a bit "nice"?
A culture shift
5 Conversations in a hybrid world
Trust
The future of L&D
Not rocket science
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